Common questions

We pull from verified business sources including SEC filings, government records, trade shows, conferences, annual reports, business directories, surveys, and direct verification workflows. We do not scrape data from LinkedIn or other social platforms without consent. Every record is verified against a live source before delivery.

Our list accuracy target is 96%, marketing data match rate is 93%, data appending match rate is up to 98%, and email validity rate is 85%. Accuracy varies by data type, region, and industry — we provide specific targets for each engagement.

We run continuous verification cycles. For ongoing clients, we offer quarterly refresh programs that catch contact changes, job moves, and company restructuring before your campaigns are affected. One-time database builds come with a 30-day accuracy guarantee.

We cover 20+ countries across four global regions: Americas, ANZ, EMEA, and BRICS. Our data spans eight major industries: Automotive, Education, Finance and Banking, Insurance, Healthcare, Manufacturing, Retail, and Technology — with deeper segmentation within each vertical.

You provide existing contact records with partial information. We match them against verified business databases to fill missing fields — email addresses, direct phone numbers, job titles, company details, industry codes, and social profiles. Match rates typically range from 80-95% depending on the completeness of your input data.

We are GDPR-aware and CAN-SPAM compliant. All our data is sourced from publicly available professional records. We include GDPR documentation with every database delivery, including data source records and legitimate interest assessments. We can also work within your specific compliance framework.

Standard database builds take 5-10 business days depending on scope and complexity. Data appending and hygiene projects typically take 3-7 business days. Rush delivery is available. Your account manager will give you a specific timeline during the scoping process.

Yes. All databases come with a 30-day accuracy guarantee. If any records fall below our stated accuracy targets within 30 days of delivery, we replace them at no cost. For ongoing clients, our quarterly refresh programs maintain accuracy continuously.

Yes. We offer 50 free sample records matched to your ideal customer profile so you can verify the quality before committing. Request a sample through our contact form.

We deliver data in formats compatible with all major CRM and marketing platforms — Salesforce, HubSpot, Marketo, Pipedrive, Zoho, and more. We format fields, tags, and custom objects to match your existing CRM structure. Most imports take under an hour.

We analyze your bounce logs to identify root causes, suppress invalid addresses, and create automated suppression lists. We also identify patterns in your data sourcing that generate bounces so you can prevent them at the source. The goal is to bring your bounce rate below 2% and protect your sender reputation.

Three things. First, we verify against live sources — not scraped directories or recycled databases. Second, we build databases around your specific ICP, industry, and territory — not generic lists. Third, we include compliance documentation and sourcing records with every delivery so you know exactly where the data came from.

Yes. If an individual requests removal from our database, we process the request within 30 days. We also provide suppression list management so contacts who opt out stay opted out across all future campaigns.

We offer three tiers: Starter ($2,500/project for up to 5,000 contacts), Growth ($7,500/month for up to 25,000 contacts/month with ongoing refresh), and Enterprise (custom pricing for unlimited contacts and dedicated data operations). Every plan includes verified, campaign-ready data.

Request a data sample through our contact form. Tell us about your target audience, regions, and data needs. Our team will review your requirements and respond within 24 hours with a recommended approach and timeline. There is no cost for the initial consultation.